Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.stellarbot.dev/llms.txt

Use this file to discover all available pages before exploring further.

Whether you’re setting up Stellar for the first time or running into an unexpected issue, this page covers the questions our community asks most often. Each answer is written to help you resolve the problem on your own, but if you’re still stuck after reading, you’re always welcome to ask in the Stellar support Discord server.
Autorole requires two things to work correctly:
  1. Role hierarchy — Stellar’s own role must be positioned above the role you want it to assign in your server’s role list. You can check this under Server Settings → Roles. Drag Stellar’s role above the autorole target.
  2. Manage Roles permission — Stellar must have the Manage Roles permission granted, either through its role or directly. Without it, Discord will reject the role assignment entirely.
If both conditions are met and autorole still isn’t working, confirm that you’ve saved your autorole configuration in the dashboard at stellarbot.dev. If the problem persists, join the support Discord server for further help.
Stellar’s warning system is configurable through slash commands or the dashboard. The three commands you’ll use most are:
  • /warn threshold [type] [count] — sets how many warnings trigger a specific action (e.g., a timeout or ban).
  • /warn timeoutlength [minutes] — sets how long a timeout lasts when a threshold is reached.
  • /warn status — shows your current warning configuration so you can confirm everything is set correctly.
All of these settings can also be managed from the dashboard under the Warnings section, which gives you a visual overview of all thresholds at once. Members with the Manage Messages permission can use warning commands.
To get tickets working in your server:
  1. Invite Stellar to your server if you haven’t already.
  2. Go to stellarbot.dev and log in with your Discord account.
  3. Select your server from the dashboard.
  4. Navigate to the Tickets section in the sidebar.
  5. Configure your support channel, ticket category, and staff role, then save.
Once saved, Stellar will post a ticket panel in the channel you specified. Members can click the button to open a new support ticket.
You can review past tickets through the dashboard:
  1. Log in at stellarbot.dev.
  2. In the left sidebar, select My Tickets.
From there you’ll see a list of all tickets you’ve been involved with, including closed ones. Staff members with the ticket support role can see tickets across the server.
Not currently. When a ticket is opened, any staff member who has the designated ticket support role can respond to it — there’s no claiming or assignment system in place at this time.This is something the Stellar team is actively exploring as an optional feature for a future release. If this is important to your server, let the team know in the support Discord — feature feedback helps prioritize the roadmap.
Yes. The Stellar dashboard enforces Discord-level permission checks. You can access and modify a server’s settings if you have any of the following:
  • Server ownership
  • Administrator permission
  • Manage Guild permission
Regular members without one of these roles will not be able to view or change server settings through the dashboard, even if they have other elevated roles like moderator.
The best way to report bugs or suggest features is to join the Stellar support Discord server. You can find the invite link by running /info in any server where Stellar is active — the bot will display its support server link directly in Discord.When reporting a bug, include as much detail as possible: the command you ran, any error message Stellar returned, and your server ID. This helps the team reproduce and fix issues faster.
Join the Stellar support Discord server. The team and community are available to help with setup questions, troubleshooting, and general usage. Use /info in Discord to get the support server invite link, or visit stellarbot.dev for additional contact options.
Run /prefix [new prefix] in your server. You must have the Manage Guild permission to change the prefix. The prefix can be up to 10 characters long.To check what the current prefix is without changing it, run /prefix with no argument — Stellar will display the active prefix for your server.
If Stellar isn’t responding, work through these checks in order:
  1. Bot is online — Check that Stellar shows as online in your server’s member list. If it’s offline, it may be restarting; wait a minute and try again.
  2. Channel permissions — Stellar needs Send Messages, Embed Links, and View Channel permissions in the channel you’re using. Check the channel’s permission overrides.
  3. Correct prefix — If you’re using text commands, make sure you’re using the right prefix for your server. Run /prefix to confirm.
  4. Slash command availability — If slash commands aren’t appearing, try kicking and reinviting Stellar with the correct OAuth2 scopes (bot and applications.commands).
If none of these resolve it, reach out in the support Discord.
Verification requires a specific setup to function correctly:
  • Stellar must have the Manage Roles and Send Messages permissions.
  • The verified role must be below Stellar’s role in the server hierarchy.
  • A verification channel must be configured in the dashboard under the Verification section.
If members are completing verification but not receiving the role, double-check the role hierarchy. If they’re not seeing the verification prompt at all, confirm the correct channel is set and that Stellar can send messages there.
The chat filter requires Stellar to have the Manage Messages permission in the channels where it should be active. Without it, Stellar can detect flagged messages but cannot delete them.Also confirm that:
  • The chat filter is enabled and configured in the dashboard under Chat Filter.
  • The channel isn’t excluded from filtering.
  • The member who sent the message doesn’t have a role that bypasses the filter (some configurations allow moderator roles to be exempt).
Last modified on May 6, 2026